![]() ![]() You'll notice that Version 3 didn't make much sense. May I use the xerox machine, because I have to make copies?” Version 3 (request with a fake reason): “Excuse me, I have 5 pages.May I use the xerox machine, because I'm in a rush?” Version 2 (request with a real reason): “Excuse me, I have 5 pages.Version 1 (request only): “Excuse me, I have 5 pages.Then, the researcher would look at the innocent bystander and ask them one of three questions. It all started when Langer asked her research assistants to cut in front of innocent people waiting in line at the photocopiers in the library.Ī researcher would spot someone waiting at the library copy machine and walk over with the intention of cutting the person in line. It was 1977 and, although nobody knew it at the time, psychologist Ellen Langer and her research team at Harvard University were about to conduct a study that would change our understanding of human behavior.
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